WHAT YOU'LL DO All Cisco Managed Services team members are expected to make valuable contributions across many areas including Fulfilling customer agreements (SLO/SLA/commitments) Facilitate the improvement of detailed team processes Identify and adhere to cost reduction measures Be accountable for following established team processes Use ITIL framework (Event, Incident,

The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. The successful applicant must hav